Terms & Conditions
1. General
This website is owned and operated by Rafahia.
Throughout the site, the terms “we”, “us”, and “our” refer to Rafahia. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.
If you do not agree to these terms, you may not access the website or use any services.
2. Eligibility to Use
By using this website, you confirm that:
You are at least 18 years of age, or
You are using the website under the supervision of a parent or legal guardian.
3. Products & Services
All products listed on Rafahia.in are subject to availability.
We reserve the right to limit quantities, discontinue products, or change product specifications without prior notice.
Product images are for representation purposes only. Actual color, packaging, or appearance may vary slightly.
4. Pricing & Payments
All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes (as mentioned).
We reserve the right to change prices at any time without notice.
Payments must be made through authorized payment gateways available on Shopify.
Rafahia is not responsible for payment failures due to bank or third-party gateway issues.
5. Shipping & Delivery
We aim to dispatch orders within 2/3 days & estimated delivery within 7 to 10 days
Delivery timelines are estimates and may vary due to location, courier partner, weather conditions, or unforeseen circumstances.
Rafahia shall not be held liable for delays caused by courier partners or force majeure events.
6. Returns, Refunds & Exchanges
Please refer to our Refund & Return Policy page for detailed information.
Refunds/exchanges are subject to inspection and approval.
Products once used, damaged, or altered are not eligible for return.
Shipping charges are non-refundable unless otherwise stated.
7. User Responsibilities
You agree not to:
Use the website for any unlawful purpose
Upload or transmit viruses or malicious code
Attempt to gain unauthorized access to the website or systems
Misuse any content, images, or branding without written permission
Violation of these terms may result in termination of access.
8. Intellectual Property
All content on Rafahia.in including:
Logos
Product names
Images
Text
Graphics
are the intellectual property of Rafahia and are protected under applicable copyright and trademark laws. Unauthorized use is strictly prohibited.
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the content, accuracy, or policies of these websites and encourage you to review their terms separately.
10. Limitation of Liability
Rafahia shall not be liable for any:
Indirect, incidental, or consequential damages
Loss of data, revenue, or profits
arising from the use or inability to use our website or products.
All products are provided on an “as is” basis.
11. Indemnification
You agree to indemnify and hold Rafahia harmless from any claim, demand, or damage arising out of your breach of these Terms & Conditions or violation of any law.
12. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts located in India.
13. Changes to Terms
We reserve the right to update, change, or replace any part of these Terms & Conditions at our discretion. Changes will be effective immediately upon posting on the website.
14. Contact Information
For any questions regarding these Terms & Conditions, you may contact us at:
Mobile No. 9997775850
Email: rafahia.corporate@gmail.com
Website: https://rafahia.in